Terms & Conditions
These terms and conditions are applicable for all orders, offers and agreements from Quiltshop-online.
By placing an order you accept our Terms & Conditions.
Prices and Payment
All prices mentioned are Euro prices, inclusive 21% VAT and exclusive shipment costs.
You can pay by IDEAL, CREDITCARD (VISA & MASTERCARD), PAYPAL or by Bank transfer. If you pay by bank transfer, picking of your order will take place as soon as we receive your payment on our bank account. This will normally take 2 to 3 working days.
Our bank account details are: Quiltshop-online IBAN: NL86 RABO 031 1116 72 BIC: RaboNL2U Rabobank Gieten, Noord Drenthe, The Netherlands.
In case of any item not being available, but being paid for, we will transfer the amount into your bank account as soon as possible.
Delivery will take place as soon as we receive approval of your payment. IDEAL and Creditcard payments will be delivered within 1 or 2 working days. During the days that we attend Quiltshows, your order will be sent a little later. Exceeding of the delivery period gives you no right to compensation neither to cancel your order.
Quiltshop-online is not liable for theft and/or damage during shipment. If a parcel is delivered to you damaged, please notify this immediately to Quiltshop-online.
All offers, prices and images are subject to typing errors and colour deviations.
Fabrics, books and patterns may not be returned. All fabrics are especially cut for you, so we cannot take them back. If a fabric has a default, please contact Quiltshop-online immediately. All other products may be returned within 2 weeks of delivery, in original state. When the packaging is damaged or being opened, we cannot take the article back. Shipment costs for returns will be for the buyer.
Cancellation of your order
If you want to cancel your complete order, you can return it within 14 days. Please use the returnform included with your order, or send us an email. We will refund the complete amount of your order, including shipping costs. This is only possible for the complete order and for articles that are not mentioned above (returns).
All returns must be notified in advance to Quiltshop-online before you send them back.
Schedule of shipment costs:
Inside the Netherlands: € 3,- for any order up to € 35,-
Orders over € 35,- will be shipped for free.
We send all our orders by parcelpost. After shipment you will receive a "Track & Trace" code by email.
Inside Belgium and Germany: € 3,95 for any order up to € 75,-
Orders over € 75,- will bes shipped free. After shipment you will receive a "Track & Trace" code by email.
Quiltshop-online passion for quilting
Tel. +31 592-481365
Mobile: +31 6 41 30 2006
VAT nr: 851227338B01
Chambre of Commerce: 54249236
BANK: IBAN NL86 RABO 0321 1116 72