Privacy

Quiltshop-online works with personal data. We do this to help you as good as possible. In this privacystatement we will explain as cleary as possible what happens with the personal data. Quiltshop-online works according to the rules of the PDA (protection of personal data). In case you have any questions after reading this document please do not hesitate to contact us by mail: info@quiltshop-online.nl


What are personal data?
These are data that give information about persons. Such as: name, date of birth, home address and domicile. These data are being shared when an order is placed or when an account is being made on the website.


Why do we process personal data?
Personal data are being used for several purposes. The main purpose is to finish an order. Personal data are necessary to deliver an order at the right address and to proceed the payment of the order. Besides that personal data are being kept to contact you about an order. In case of a problem with an order, we will contact you.


Which personal data do we use?
We use personal data for different purposes. Because there are different places where personal data are being left on the website, we have placed them all in an overview.

 

Personal data

Why do we need them?

First and last name

These are necessary for contact and delivery.

Email address

The email address is necessary for mail contact, e.g. activation mail for an account, order confirmation and newletters.

Address and domicile

The address and domicile are necessary for the correct delivery.

Payment details

Payment details are necessary for proceeding, administrating, en verifying the payments.

Telephone number

For quick contacting about an order.

IP-address

This is being used for personal preferences and to intervene in case of an abuse of the website.

Companyname
This is only in case of an order by a company. This is necessary for making the correct invoice.

 

We use personal data for the following purposes:

The account

This is a personal account on the website. Herein all personal data can be seen and changed. If someone opens an account, a confirmation email is sent to the given email address.

Customerservice

All customer details are left here so that is know with whom and in which way we can get in contact.

Newsletters

Newsletters are only being sent with explicit permission. You can easily subscibe or unsubscribe to the newsletters.

Reviews

Reviews on products are very much appreciated. This helps other customers a lot.

Returns

When a product is returned the money can be transferred to the correct bank account.

Order related purposes

When an order is placed, a confirmation will be sent. If the order is not yet paid, a reminder will be sent. When an order is finished an email will be sent with the question to rate the order process.

Delivery To deliver an order we need personal data. 
New blogs When an email address is given to receive the latest blogs. An email will be sent as soon as a new blog is online.


We do not have the intention to keep data from people younger than 16 years old. We cannot easily check if the person who places an order is 16 years or older. In case you guess that we keep data from people younger than 16, please do not hesitate to contact us. You can send an email to info@quiltshop-online.nl

 

Cookies
Quiltshop-online uses cookies for functional, analytical, social media and advertising purposes. More information about cookies can be read on the cookies page.


Viewing and corrections personal data
It is always possible to see into your personal data and to change them as shown in the Law Protection Personal Data. For viewing and changes mail to: info@quiltshop-online.nl


How long do we keep personal data?
We don't keep personal data longer than necessary. The data  given during the process of an order will be deleted after 30 days. Personal data linked to an account will be kept as long as a account excists. When you unsubscribe from the newletter your data will be removed immediately.


With which order parties do we share personal data?
We are obliged to share data with the company that maintains our webshop. They keep all our data as well as personal data. Some of the data will be shared with PostNL, Multisafepay and Kiyoh. 
Payments are being made by using Multisafepay so we need to share the data with them. What we share with them depends on the method of payment.
PostNL takes care of the delivery of the parcels, they need data to process this. After processing the order, Kiyoh will send an email for ranking the process of your order. They will receive data to contact you by email.
It is possible that we are obliged to share personal data with the Authorities this will only happen in rare occassions. 
We will never sell or give personal data to other parties.
 

Data protection authorities
We try are best to help you as much as possible regarding to personal data. More informatiion you can find at Authority Personal Data